Privacy Policy

This Privacy Policy explains how WorkersHub collects, uses, stores, shares, and otherwise processes personal information when you visit our website, create or use a WorkersHub account, use our mobile application or related services, contact us, or otherwise interact with WorkersHub.

By using WorkersHub, you acknowledge that your personal information may be processed as described in this Privacy Policy and in accordance with applicable data protection laws.

In this Privacy Policy, 'WorkersHub', 'we', 'us', and 'our' refer to WorkersHub and the operator responsible for providing the WorkersHub services.

If you have questions about this Privacy Policy or how your personal information is handled, you can contact us at [nnamdiamu@workershub.xyz](mailto:nnamdiamu@workershub.xyz).

This Privacy Policy applies to personal information collected in connection with the WorkersHub website, mobile application, user accounts, worker profiles, job listings, job applications, Work Sessions, Work Receipts, customer support, and other services we provide.

This Privacy Policy does not apply to independent third-party websites or services that may be linked from WorkersHub. Those services may have their own privacy policies and practices.

Account Information: When you create or manage a WorkersHub account, we may collect information such as your name, email address, phone number, account type, and other information necessary to create, maintain, and secure your account.

Profile Information: Depending on how you use WorkersHub, we may collect information you provide for your profile, such as your skills, occupation, location, profile description, profile image, and other information you choose to make available through the Services.

Job and Application Information: We may collect information contained in job listings, job applications, and other information users provide when searching for, posting, applying for, or managing work opportunities.

Work Session and Receipt Information: Where you use WorkersHub's Work Session or Work Receipt features, we may process relevant information associated with those features, including participating users, session events, statuses, timestamps, and other information recorded through the Services.

Communications and Support Information: We may collect information you provide when you contact us, request support, submit feedback, report another user, or otherwise communicate with WorkersHub.

Technical and Usage Information: We may collect technical information generated when you use our Services, which may include device information, operating system information, application version, IP address, log information, usage information, and crash or diagnostic information, depending on the features and services you use.

Notification Information: Where you enable or use notifications, we may process information necessary to deliver notifications to your device, including device or push notification tokens where applicable.

Directly From You: We collect information you provide when you create an account, complete a profile, post a job, apply for a job, participate in a Work Session, use other WorkersHub features, or contact us.

Automatically Through Your Use of the Services: Certain technical, usage, diagnostic, and device information may be collected automatically when you use our website or mobile application, depending on your device settings and the technologies used to provide the Services.

From Other Users: We may receive information about you from other WorkersHub users where it is relevant to the use of our Services, such as information connected with a job application, Work Session, Work Receipt, report, or other interaction between users.

From Service Providers: We may receive limited information from third-party providers that help us operate, secure, analyse, maintain, or provide WorkersHub.

We may use personal information to create and manage user accounts, provide and maintain WorkersHub, display relevant profiles and job information, and enable users to search and filter workers or job opportunities based on information available through the Services.

We may use information to process and manage job listings, job applications, Work Sessions, Work Receipts, notifications, and other features requested or used by our users.

We may use information to communicate with users about their accounts, service updates, support requests, security matters, and other important information relating to the Services.

We may use information to understand how WorkersHub is used, improve existing features, develop new features, analyse performance, troubleshoot technical problems, and maintain the reliability and functionality of the Services.

We may use information to protect WorkersHub and its users, detect and investigate fraud, abuse, security incidents, or violations of our Terms of Use, and comply with applicable legal obligations.

We process personal information only where we have an appropriate legal basis to do so under applicable data protection law. Depending on the circumstances and the type of processing involved, this may include processing that is necessary to provide the Services you request, fulfil contractual or pre-contractual obligations, comply with legal obligations, protect legitimate interests where those interests are not overridden by your rights, or process information based on your consent where consent is required.

The legal basis applicable to a particular activity may depend on the nature of the information, why it is being processed, and the circumstances in which it was collected.

Other WorkersHub Users: Certain information may be made available to other users where this is necessary for the functionality of the platform. Depending on the relevant feature and your account settings, this may include information displayed on worker profiles, client information, job listings, job applications, or information relevant to participating users in a Work Session or Work Receipt.

Service Providers: We may share information with third-party providers that help us operate and provide WorkersHub, such as providers of cloud or backend infrastructure, authentication, analytics, crash reporting, notifications, email delivery, hosting, security, or other technical services. These providers may process information on our behalf or in accordance with their own role and applicable law.

Legal and Safety Reasons: We may disclose information where reasonably necessary to comply with applicable law, respond to valid legal requests, protect the rights, safety, and security of WorkersHub or other persons, investigate suspected fraud or abuse, or enforce our Terms of Use.

Business Changes: If WorkersHub is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant information may be transferred or disclosed as part of that transaction, subject to applicable law and appropriate safeguards where required.

We do not sell personal information in exchange for money.

WorkersHub is designed to help users discover relevant workers and work opportunities. Information you choose or are required to include in a discoverable profile or job listing may therefore be visible to other WorkersHub users as part of the platform's functionality.

Before adding information to a profile, job listing, or other area that may be visible to other users, you should consider whether you are comfortable making that information available in the manner supported by the relevant feature.

Information that is visible to other users may be copied, recorded, or otherwise used by those users outside WorkersHub. We cannot control the independent actions of other users after they have lawfully accessed information made available to them through the Services.

Our website and Services may use cookies, local storage, SDKs, or similar technologies to provide functionality, maintain preferences, understand usage, improve performance, protect security, and support other legitimate operational purposes.

Depending on the technology used and applicable legal requirements, you may be able to manage certain cookies or similar technologies through your browser, device settings, or other available controls. Disabling some technologies may affect the availability or functionality of parts of WorkersHub.

We retain personal information for as long as reasonably necessary to provide and maintain the Services, fulfil the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, protect security, and prevent fraud or abuse.

The appropriate retention period may vary depending on the type of information, why it was collected, the nature of the user's relationship with WorkersHub, applicable legal requirements, and whether the information remains necessary for the relevant purpose.

When personal information is no longer reasonably required, we may delete it, anonymise it, or otherwise handle it in accordance with applicable law and our internal data management practices.

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

Access to personal information is limited to persons and service providers who have a legitimate need to access it for the purposes described in this Privacy Policy or otherwise permitted by applicable law.

No method of electronic transmission, storage, or processing can be guaranteed to be completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.

Depending on applicable law and the circumstances, you may have rights relating to your personal information, including the right to be informed about how your information is processed and to request access to certain personal information we hold about you.

You may also have the right, where applicable, to request the correction of inaccurate information, deletion of information in certain circumstances, restriction of certain processing, or to object to certain processing.

Where processing is based on consent, you may have the right to withdraw that consent. Withdrawal of consent does not necessarily affect the lawfulness of processing carried out before the consent was withdrawn.

You may also have additional rights under applicable data protection law, including rights relating to data portability, automated decision-making, or making a complaint to the relevant data protection authority where applicable.

To exercise an applicable privacy right or make a privacy-related request, contact us at [nnamdiamu@workershub.xyz](mailto:nnamdiamu@workershub.xyz). We may need to verify your identity before responding to certain requests and may not be able to fulfil a request where an exception or legal obligation applies.

Where we send marketing or promotional communications, we will do so in accordance with applicable law and, where required, with an appropriate legal basis such as your consent.

You may opt out of marketing communications through the unsubscribe mechanism provided in the communication or by contacting us at [nnamdiamu@workershub.xyz](mailto:nnamdiamu@workershub.xyz).

Opting out of marketing communications does not necessarily prevent us from sending important non-marketing communications relating to your account, security, transactions, or use of WorkersHub.

WorkersHub is not intended to knowingly collect personal information from children where such collection is not permitted by applicable law.

If we become aware that we have collected personal information from a child in circumstances where we do not have a valid legal basis to do so, we may take appropriate steps to delete or otherwise handle that information in accordance with applicable law.

WorkersHub may use service providers, infrastructure, or technologies that process or store personal information in locations outside the country where you live, including where this is necessary to provide and operate the Services.

Where personal information is transferred internationally, we will take steps required by applicable data protection law and, where necessary, implement appropriate safeguards for the transfer.

WorkersHub may contain links to third-party websites, applications, or services that are not operated or controlled by us.

We are not responsible for the privacy practices, content, or security of independent third-party services. We encourage you to review the privacy policies of third-party services before providing them with personal information.

We may update this Privacy Policy from time to time to reflect changes to WorkersHub, our information handling practices, applicable law, or other operational requirements.

When we make changes, we will publish the updated Privacy Policy and update the relevant 'Last Updated' date. Where appropriate or required by applicable law, we may provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically so that you remain informed about how WorkersHub handles personal information.

If you have questions, concerns, or complaints about this Privacy Policy, our handling of personal information, or your privacy rights, please contact us at [nnamdiamu@workershub.xyz](mailto:nnamdiamu@workershub.xyz).

Where applicable, you may also have the right to make a complaint to the relevant data protection authority if you believe that your personal information has been processed in a manner that violates applicable data protection law.

When contacting us about a privacy matter, please provide sufficient information for us to understand and reasonably identify the issue so that we can review and respond to your request.